Privacy Policy
Last updated: January 2025
At Loona Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, shipping and billing address, and payment information. We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on those pages.
2. How We Use Your Information
We use the information we collect to process orders and payments, communicate with you about your orders, provide customer support, send promotional communications (with your consent), improve our website and product offerings, and comply with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact us at privacy@loonadesign.in.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by sending you an email. Your continued use of our website after such changes constitutes acceptance of the updated policy.